1  | Reinstallation ASIST Software (DVD) Form |
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| | All DVD Request orders received between 8-4 ET
will be shipped out the same day.
Please allow 2 to 3 working days for receipt
of disc.
Click the file below to complete your ASIST
Software (DVD) requests. |
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| | Download: ASIST Reinstallation Software Requests |
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| 2 | Error 1305 or 1311 Message during ASIST DVD Installation |
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| | When you encountered Error 1305 or 1311, this
is a media issue.
Please clean the disc to get rid of the
smudges and scratches.
Cleaning the disc and re-try will help in most
of the cases.
e.g:
Error 1305. Error reading from file
C:\Asist\Diskdoc\1\L\A\1LA15.pdf
Verify that the file exists and that you can
access it.
Error 1311. Cannot access FAB02-1.cab
Verify that the file exists and that you can
access it.
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| 3 | How do I know that my computer can support ASIST? |
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| | Based on the specification known these days,
we recommend 80 GB OR HIGHER of free space
for optimal performances. This requirement is
CRITICAL for ASIST to operate as designed.
As information content increases, so does the
requirement for increrasing storage capacity.
Having data stored on the computer provides
the best performance for accessing data. Until
the Internet is capable of providing equal
performance to your workstation, storing data
on your computer is the best solution today. |
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| 4 | Forgot your user ID or Password? |
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| | You can fill out online forms on out "Contact
Us" page to get automated response.
Please go to Contact Us for this purpose.
Please also NOTE that you need to enter your
valid e-mail address (the same e-mail address
registered/provided by your dealership during
initial ASIST DVD registration).
If you still have any issues, please contact
us at asist@nissan-usa.com
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