| | If your last successful Synchronization was on 9/28/2019 or earlier and keeps getting 'Latest updates not complete' message, then have your IT specialist check the following settings: Firewall settings, security settings, proxy server settings, or permissions to download data via SFTP for the following server, asist.na.nissan.biz (requires port 22). |
| | If you are receiving a Timeout Communication
Error when running ASIST Synchronizer you may
not have access the new ASIST Secure SFTP
server.
Step 1: First check if your ASIST Synchronizer
Ver. 6.0.0 or higher. If the version is not,
please download WOD DLL
Registration/Synchronizer Patch. If
you
are
using the latest
Synchronizer go to Step 2.
Step 2: Have your IT specialist check the
following settings: Firewall settings,
security settings, proxy server settings, or
permissions to download data via SFTP for the
following server, SFTP://asist.nnanet.com
(requires port 22).
Step 3: Before Friday, April 12, 2013, Ensure
that all dealership ASIST workstations are
updated/synchronized successfully.
Step 4: Tuesday, April 16, 2013, the following
FTP server, ftp://asist.nnanet.com (port 20 &
21) will become inactive. Do not remove until
after April 16. |
| | If you run ASIST Synchronizer V 6.0.0 (or
higher) and you get the following
error message "Latest updates not complete.
Possible
Internet communication issues. Try Manual
Update or wait for scheduled update to
occur. You may continue to use ASIST"
Please check the following information
below:
1. Under the ASIST Synchronizer, click
the "View Settings/Details" button
2. Listed in the Synchronizer Status box is
the following message "0-Error in updating
database".
3. If you have the above error, please
restart your computer and run
Manual Update again from the ASIST
Synchronizer. |
1) ASIST Synchronizer - Latest Updates not complete
