1  | CONSULT-II VERSION INFORMATION |
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| | • Diagnostic Software: UED06E-1 •
NATS Software: AEN06B • ECU
Reprogramming: AER07A (8MB card only) •
ECU Reprogramming: AER07A (16MB card
only)
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| 2 | CONSULT Error Code 106 when following instructions in the Nissan Bulletin # NTB05-115 |
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| | Receiving CONSULT error 106 when transferring
data to my CONSULT-II unit when following
instructions in the NTB05-115 bulletin.
Please follow these instructions to reinstall
your software onto your ECU Reprogramming
card: 1) Turn your CONSULT unit off 2) Go
to the 'CONSULT Utilities' Main Menu screen
from ASIST. 3) Select 'Software
Updates'. 4) Follow ASIST CONSULT on-
screen instructions. 5) Select 'ECU
Reprogramming' and follow on-screen
instructions. 6) After you have updated the
ECU Reprogramming card, please go back to
bulletin NTB05-115 and again follow the
instructions to add the ECM data. If you
are still having problems, please contact the
support line at 1-800-662-3282, Option 4. |
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| 3 | How do I update CONSULT-II? |
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| | The first step is to review the CONSULT-II
Software Cards bulletin covering the procedures
for setting up your computer's Ethernet card
and CONSULT-II. (Nissan: NTB00-022b or
Infiniti: ITB00-017b)
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| 4 | Issue with updating the Diagnostic Software Card? |
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| | If the diagnostic card does not update
properly, retry the update process using
ASIST. The Diagnostic software updated is a
two step update process. Step 1) Software
refresh. Step 2) Software update.
Incident Symptom:
When the card is updated and CONSULT-II is
powered on, it beeps and blinks repeatedly and
does not boot up normally.
Solution:
A) Place the CONSULT-II back into Trasfer
Files via LAN mode (if the C-II is still
beeping and blinking, place your finger on the
screen to get back to resident mode).
B) Update the card a second time.
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| 5 | How do I know if my computer has an Ethernet Card?. |
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| | The CONSULT-II Software Cards bulletin covers
the procedures for setting up your computer's
Ethernet card and CONSULT-II. (Nissan: NTB00-
022b or Infiniti: ITB00-017b)
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| 6 | ASIST is not able to communicate with CONSULT-II. |
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| | The first step is to review the CONSULT-II
Software Cards bulletin covering the
procedures
for setting up your computer's Ethernet card
and CONSULT-II. (Nissan: NTB00-022b or
Infiniti: ITB00-017b)
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| | Download: Test Download CONSULT |
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| 7 | ECM/TCM data transfer OK, but software cards do not update. |
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| | If you recently converted to ASIST and have
two network cards, you have two choices:
Option 1) Disable the internet
connection
temporarily
when you need to perform a software update.
This is done in the Control Panel/Network
connections. "Right-click" on the Internet
Local Area Connection and select "disable".
After the software update is
complete, "enable"
the internet connection using the same steps.
Option 2) Swap the network TCP/IP and
Subnet mask
settings and cables for each of the network
cards. The LAN/Internet ethernet port will be
used for CONSULT-II communication and the
current CONSULT-II port will be used for the
LAN/Internet connection. Write down all the
TCP/IP numbers before making this change (IP
address, Subnet mask, default gateway,
Perferred DNS server and Alternate DNS server)
Be sure to swap the cables in the back of the
PC (Unplug the internet cable and CONSULT
cable, and switch the port that they plug
into). |
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| 8 | Does CONSULT-II use a special Cable? |
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| | It depends on how CONSULT-II is attached to the
Computer. CONSULT-II comes with a special
"CrossOver" Cable which attaches directly from
the computer to the CONSULT-II. If you use a
Hub then a standard "straight" Ethernet cable
is needed to attach from the Hub to the CONSULT-
II. |
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| 9 | What is a Hub? |
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| | For computers which are attached to a LAN or
directly to a DSL/Cable connection, a Router
Hub or Hub is ideal for attaching CONSULT-II
into the network. One note is to be sure to
use a standard Ethernet cable when attaching to
a Hub. (Currently CONSULT-II uses a CrossOver
Ethernet cable when attached directly into your
computer.) |
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| 10 | What do I do to repair my CONSULT-II? |
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| | When your CONSULT-II needs to be repaired,
review bulleting NTB00-057a for details. |
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| | Download: Bulletin |
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| 11 | When ECM/TCM data is selected, a Run-Time Error appears |
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| | While trying to run ECM/TCM data, I'm receiving
a 'Run-time error'. Please follow
these instructions: 1) Click on the attached
download file 'VB Runtime Install', 2)
Click 'Open', 3) Click 'Yes' to
install.... 4) Restart computer. Retry
running ECM/TCM data. |
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| | Download: VB Runtime Install |
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| 12 | ASIST is having a problem uploading reprogramming data into CONSULT-II. |
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| | The first step is to review the ECM
Reprogramming bulletin covering the procedures
for setting up your computer's Ethernet card
and CONSULT-II. (Nissan: NTB00-006b or
Infiniti: ITB00-005b) |
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| 13 | CONSULT-II does not start up. |
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| | The following installation message, or when a
user clicks ECM/TCM data button under CONSULT
Utilities means that their Internet Explorer
version needs to be upgraded before the CONSULT
ECU reprogramming function can work.
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| 14 | My CONSULT-II has an error message -START.INI |
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| | This is generally an indication that the
CONSULT-II card is corrupted.
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| 15 | How do I get additional CONSULT-II cards? |
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| | Contact the SPX order desk. The tools catelog
found in ASIST will provide details.
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| 16 | ECM data is not displayed on the card after completing ECM download from ASIST, what is wrong?. |
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| | This is generally an indication that a card
update procedure was performed. Try running the
reprogramming procedure again and verify that -
ECM/TCM DATA is selected.
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| 17 | After turning on CONSULT-II it only beeps and blinks with no display, what is wrong? |
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| | This is generally an indication that CONSULT-II
data may be damaged or missing. Try updating
the card using ASIST or perform a card to card
copy if a second card is available.
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| 18 | What is the difference between the standard reprogramming card and the campaign card? |
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| | The campaign card only affects Nissan. The
campaign card is a 16mb card which has been
preloaded with the needed data to support
campaign # . The standard card is a 8mb
card used for all other reprogramming tasks.
Individual campaign data are available in ASIST
and may be used to suppliment the campaign card.
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| 19 | CONSULT-II MSSTDFMT.DLL Error - Use only if directed by the ASIST Support Team. |
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| | This is only to be used under the direction of
the ASIST support team. Step 1: Please
download the attached msstdfmt.dll to your
c:\windows\system32 (or c:\winnt\system32)
folder Step 2: Click windows task
bar 'Start' button and select 'Run...' and
type the command regsvr32.exe
c:\windows\system32\msstdfmt.dll in the white
space and
click 'OK' |
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| | Download: VB MSSTDFMT.DLL |
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| 20 | CONSULT-II MSFLXGRD.OCX Error - Use only if directed by the ASIST Support Team. |
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| | This is only to be used under the direction of
the ASIST support team. Windows XP
Users: 1: Please download msflxgrd.ocx to
your c:\windows\system32 folder 2: Click
windows task bar 'Start' button and
select 'Run...' and type the
command "regsvr32.exe c:\windows\system32
\MSFLXGRD.OCX" in the white
space and click 'OK' Windows 2000
Users: 1: Please download MSFLXGRD.OCX to
your c:\winnt\system32 folder 2: Click
windows task bar 'Start' button and
select 'Run...' and type the
command "regsvr32.exe c:\winnt\system32
\MSFLXGRD.OCX" in the white space and
click 'OK' Relaunch ECU Reprog.
Data to perform updates. |
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| | Download: MSFLXGRD.OCX |
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