NSIB23-018 – 3:1 Ratio Policy (and OST information) Nissan Bulletin Announcement Reference: NSIB/23-018

ISB23-011a - 3:1 Ratio Policy (and OST information) Infiniti Bulletin Announcement Reference: ISIB/23-011a

NSIB25-006 – Windows 10 Support Ending Nissan Bulletin Announcement Reference: NSIB/25-006

Reach out to your Service Manager to create/login into with the Shop's Email to complete this process.

If having issue completing, contact Bosch Support at 877-503-4832

2. Go To Device Manager > network adaptors > uninstall Dlink by right clicking on it > select check box to remove drivers

3. Uninstall c3+

4. Delete C3+ folder form C:\drive

5. Reboot computer

6. Run ASIST Synchronizer Manual update

7. Install c3+ (both updates)

8.Open VCI manager and run Recovery (see video below)

Video Step-by-Step VI3 Recovery in VCI Manager (Turn up Volume)

• 2020-2022 MY Sentra (B18)

• 2021-2022 MY Rogue (T33)

• 2022 Pathfinder (R53)

• 2022 QX60 (L51)

Uninstall and reinstall the CONSULT-III plus software per the following instructions.

1. Uninstall the CONSULT-III plus software “Consult III plus” from the Programs list.

2. Launch the Synchronizer

3. Select ‘view settings/details’

4. Select ‘software update’

5. Select and install the C-III+ 1st update and verify that you receive a ‘Finished’ button at the end of the install (NOTE: If there is a s/w patch, do not install at this time).

6. Power up the VI2 and launch the C-III+ app and verify that the VI auto connects.

7. Try procedure again.

If procedure works and there is software patch, follow below instructions:

8. Close the C-III+ app.

9. Launch the Synchronizer

10. Select ‘view settings/details’

11. Select ‘software update’

12. Select and install the C-III+ 2n update and verify that you receive a message ‘Installation Succeeded’ at the end of the install.

Solution - Free space is low. You will need to delete unused files and run the disc cleanup and defragment utilities before trying the update install again.

If the CONSULT-III plus still does not launch after restarting the PC, try launching from the C:\consult_plus\system\application\bin\consult4. exe

1. Uninstall the CONSULT-III plus software “Consult III plus” from the Programs list

2. Select the CONSULT Updates message box pop- up (located on the bottom of monitor), or open up ASIST Synchronizer, click View Settings/Details button, select CONSULT-III plus software from the list and click “Install”

Note: If you cannot run the installation, click the “Re-Download” button to redownload the application, then click “Install” button

3. Now select the CONSULT Supplement or GT-R software update and click “Install”

If workstation is Windows 7 operating system, please try repair on a Windows 10 unit. If the repair is successful on your Windows 10 unit, please upgrade your Windows 7 to Windows 10. Windows 10 upgrade information can be located on the ASIST Home Page, section Latest News Click Here.

1. Please ensure that you ASIST workstation has been updated as of end of day.

2. Please ensure that you have the latest CONSULT-III plus software version.

3. Restart computer is required after C-III plus install.

Note: After installing C-III plus do not connect USB cord between the software

4. Take Consult-III plus and VI2 to a vehicle and install the VI2 to the Data Link Connector (DLC).

NOTE: The Consult-III plus and the VI2 (Must be Wireless Mode)

5. Turn the vehicle ignition to the ON position.

6. Double click the CONSULT-III plus Icon on the desk top to open

7. Allow VI2 Firmware to automatically update in Wireless Mode.

8. Once the Firmware update is complete, the window will close automatically.

Important: Do not touch the vehicle, Consult-III plus or VI2 while the VI2 Firmware is updating.

9. Verify the VI2 is communicating properly in Wireless Mode.

10. Install a USB cable between the VI2 and the Consult-III plus.

11. Verify the vehicle ignition is in the ON position.

12. Click the “OK” button in the open window to switch the VI2 from wireless to USB connection.

13. If the VI2 is communicating in USB Mode then VI2 and USB connection should be fixed.

B. If you are receiving a system error when using the OCS software, please uninstall and reinstall the Airbag ECU software, see below for instructions:

1. Go to Uninstall under “Programs and Features” from Control Panel/Programs menu under Windows.

2. Locate “Airbag ECU Reprogramming Software” and select

3. Locate and select the “Uninstall”

4. After uninstall is completed, the ASIST Synchronizer message will pop-up to install software, or go to the “Software Update Utility” under the ASIST Synchronizer

5. Select “Airbag ECU Reprogramming Software….” and install.

6. If you need further assistance, please contact NNA Tech Line.

C. If you are receiving the following ACU error message "ECU part # is not supported", it should be "this vehicles has already been updated." Software may be updated to fix this issue asap.

D. If the OCS or ACU recall campaign menu links are not displaying on your ASIST application, the latest CONSULT software 61.10 version must be installed.

2. Upon the Reboot, uninstall the C-III+ from the Add/Remove Programs and verify that the C-III+ is actually removed from the list of app.

3. Delete the c:\consult-III_plus folder

4. Clear the windows temp folder, in Windows search box type "Delete temporary files", locate and click "Temporary Files", and "Temporary Files" will be checked - can uncheck the other items. Then, click "Remove Files"

5. Run a disc cleanup

6. Reboot the PC

7. Launch the Synchronizer and run Manual Update. After update completes, select ‘view settings/details’

8. Select ‘software update’

9. Select and install the C-III+ 1st update and verify that you receive a ‘Finished’ button at the end of the install

10. Verify that the VI3's Wireless FOB is connected and has a blinking green LED

11. Connect the VI3 to the PC with the USB cable and vehicle. Launch the VCI Manager and verify a successful connection with cable and then Wireless. Reconnect the VI3 and USB cable. Launch the C-III+ app. Verify a connection via the USB cable. Close the C-III+ app.

12. Remove the USB cable and launch the C-III+ app and verify a wireless connection.