|If you are receiving a Timeout Communication
Error when running ASIST Synchronizer you may
not have access the new ASIST Secure SFTP
Step 1: First check if your ASIST Synchronizer
Ver. 6.0.0 or higher. If the version is not,
please download WOD DLL
Registration/Synchronizer Patch. If
using the latest
Synchronizer go to Step 2.
Step 2: Have your IT specialist check the
following settings: Firewall settings,
security settings, proxy server settings, or
permissions to download data via SFTP for the
following server, SFTP://asist.nnanet.com
(requires port 22).
Step 3: Before Friday, April 12, 2013, Ensure
that all dealership ASIST workstations are
Step 4: Tuesday, April 16, 2013, the following
FTP server, ftp://asist.nnanet.com (port 20 &
21) will become inactive. Do not remove until
after April 16.