ASIST FAQ SUPPORT
Provided whitelist for safe execution of ASIST and CONSULT system.    more..
If you are having trouble installing ASIST, it may help to know the cause of the error and a solution to correct and retry the installation again.    more..
Panasonic CF-19ís MK4 and MK5 CONSULT units will not be upgraded to Windows 7 or 10 after January, 2020.    more..
Run ASIST Synchronizer regularly to obtain all the latest diagnostic information. Please go to Contact Us for issues.   
Latest News
January 14, 2020 Microsoft Support Ending on Windows 7
FAQ for ASIST workstations, Click Here...   
Windows 10 - Vehicle Interface (VI) will not connect to CONSULT-III plus while using USB cable
For VI connection instructions view and print attached document for support, Click Here...   
HTML ESM Printing Guide
For information on how to print pages, Click Here...   
eWD Viewing Guide
For information on how navigate and view. Click Here...   
Restore ASIST Application (Viewerap.exe)
If you are running Norton Security software or any Security software, ASIST Application (viewerap.exe) may be blocked and removed by the Security software.   more..
ASIST Data Download Server Change
If your last successful Synchronization was on on 9/28/2019 or earlier and keeps ge getting 'Latest updates not complete' message, then firewall needs to whitelist 3.226.92.158 (port 22).   more..
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